Supervisor, Operations - (bridgeport, west virginia) in Morgantown, West Virginia For Sale

Supervisor, Operations:BRIxxxx8
Description
At Bombardier, our employees work together to evolve mobility worldwide-one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.
In your role, you will:
: Oversee the performance of all maintenance work packages for assigned aircraft and ensure adherence to planned vs. actual hours and Repair Station Manual. Supervises assigned aircraft maintenance employees.
: Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
: Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, performance reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
: Assist with customers in daily communications, coordinating, and follow:up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. May be required to upsell additional work to Customer.
: Supervise the performance of maintenance and service work packages for assigned aircraft. Per assigned shift, manage labor hours per work package for accuracy and efficiency.
: On assigned shift, execute and maintain schedule through aircraft delivery and follow:up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency. Ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
: As required, submit requests for engineering support (REDs, RFEs, SRPSAs and installs) in direct support of operations for all product lines.
: Support all teams (i.e. Quality, Invoice Analysts, Line Service, Materials) in returning aircraft to service after maintenance.
: May be required to act on behalf of Project Manager during absence (Business Aircraft only).
: Working knowledge to assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials. (Business Aircraft only).
: Review final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs). (Business Aircraft only, approve and sign).
: Responsible for meeting or exceeding facility financial objectives on all projects. May be required to issue and collect DPRs, reviews payment terms with customer.
Qualifications
As our ideal candidate you will meet the following requirements:
: Must have a minimum of 5 years of experience in performing aircraft heavy/line maintenance
: Must have a minimum of 2 years supervisory or leadership experience
: Must have A and P license
: Must be available to work 5pm : 5:30am Sunday, Monday, Tuesday and every other Saturday (in a 14 day period you will work a total of seven, 12 hour shifts)
: Working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
: Working knowledge of aircraft maintenance inspection programs for jet aircraft
: Working knowledge of Environmental, Health and Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
: Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
: Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with
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